Privacy Policy

This Privacy Policy explains what information Agency NA ("we," "us") collects through agencyna.com, how we use it, and the choices you have. By using this website you agree to the practices described here.

1. Information We Collect

Information you give us when you submit a form on this site:

• Contact forms (home page quick message, Contact page, messages to an agent): name, phone number, email address, and your message.
• CMA (home value) request: name, email, phone, property address, city, state, property details (such as beds, baths, size, year built, features), and your timeline.
• Agent inquiry: the contact and professional details you choose to provide, such as license number, experience, specialties, languages, and service areas.

Information collected automatically: your IP address is recorded with form submissions for spam prevention and rate limiting. Our analytics and advertising tools (Section 3) may also collect device, browser, and usage information, such as pages visited, through cookies and similar technologies.

2. How We Use Information

• To respond to your questions and requests, including preparing a home value (CMA) analysis.
• To review inquiries from licensed agents interested in working with us.
• To protect the site from spam, abuse, and fraud.
• To understand how the site is used and to measure and improve our advertising.
• To meet legal and record-keeping obligations.

Form submissions are stored on our server and sent by email to our business inbox. We do not use your submission to add you to a marketing list unless you ask us to.

3. Cookies, Analytics, and Advertising

This site uses the following third-party services, which may set cookies or collect usage data:

• Google Analytics — measures site traffic and usage.
• Google AdSense — displays ads and may use cookies to personalize them.
• Google reCAPTCHA — protects our forms from bots. It analyzes interactions on the page, and Google's Privacy Policy and Terms of Service apply.
• Meta Pixel (Facebook and Instagram) — helps us measure the results of our ads and show them to relevant audiences.

You can control cookies in your browser settings. You can manage ad personalization at Google Ad Settings, in your Facebook or Instagram ad preferences, or through the Digital Advertising Alliance opt-out page.

4. Sharing of Information

We do not sell your personal information for money. We share information only with service providers that help us operate the site (such as hosting and email delivery), with the third-party tools listed in Section 3, and when required by law or to protect our rights. Some laws treat the use of advertising and analytics cookies as "sharing" of personal information; the opt-out options in Section 3 apply.

5. Data Retention and Security

We keep inquiry records for as long as needed to respond to you and for our business and legal record-keeping, and then delete them when no longer needed. The site uses HTTPS and we take reasonable steps to protect your information, but no method of transmission or storage is completely secure.

6. Your Choices and Rights

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. Residents of California and other states with privacy laws may have additional rights, such as opting out of the sharing of personal information for advertising. To make a request, contact us using the details below; we may need to verify your identity before acting on it.

7. Children

This site is not directed to children under 13, and we do not knowingly collect their personal information.

8. Other Websites

This site links to other websites, including our agent recruiting site at agencyna.net. Those sites have their own privacy practices, and we are not responsible for them.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

10. Contact Us

Agency NA
Email: agencyna@gmail.com
Phone: 770-800-1999